BIG is a group of 500+ architects, engineers, urbanists, inventors, researchers and business minds from all over the world who are based in our New York, Copenhagen, London and Barcelona offices. Our built work ranges from the most diverse urban playground and Michelin-star dining - to affordable housing that feels everything but, and a school among the verdant fjords of the Faroe Islands. Our vision spans traveling at supersonic speed with Hyperloop One, to living in floating cities, and eventually Mars! While we are led by a group of expert partners, directors and associates - a flat hierarchy and collaborative spirit are essential to our BIG ecosystem. We share our collective knowledge and expansive network through study trips and educational workshops – BIG Schools offer in-house lessons, while BIG Picture brings in industry experts to inspire and invigorate. We are infectiously ambitious and unified by the shared mission to craft the world we want to live in, and to give form to our future, one project at a time. 
We have an informal work environment where camaraderie and collegial support are highly valued and where ambition, very high work morale and dedication to being the innovators of our field unify our staff. Our office culture is characterized by creativity, high energy, and a strong team spirit. We are dedicated to creating and maintaining a cool workplace where we want to be and work continuously at becoming better and better at what we do. 
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We’re seeking a Receptionist / Executive Assistant. You will be part of the Office Team in New York and will work closely with your teammates in supporting all ‘NYCsters.’  
 
You will be responsible for: 

• The management and organization for a portion of the NYC partners’ schedules 

• Document filing and organization for business related to Partners including expense reports 

• Travel assistance including flight, hotel bookings, and travel visas 

• Assisting Project Leaders with meeting coordination and set up/catering 

• Assistance in preparing paperwork for various business qualifications, licenses, etc. 

• Answering phone calls and e-mails and redirecting to the appropriate party  

• Liaise with Staff & Vendors for onsite events such as Lunch & Learns

• Assisting with monitoring and purchasing office supplies 

• Coordinating the shipments of documents, models and material samples 

• Assisting the Office & Community Manager with facilities maintenance  

• Working with the Office & Community Team to assist on all ad hoc requests from the entire NYC staff  

 
We seek a person who: 

• Has 3 or more years of office administration experience 

• Experience with international travel coordination  

• Proficient in basic computer skills, experience with Concur is a plus 

• Is fluent in English 

• Has excellent communication skills both written and verbal 

• Organized, structured and detail oriented  

• Is extraordinarily service minded, positive and trustworthy 

• A team player, capable of multi-tasking and working with a range of personalities 

• Proactive and completes tasks with a sense of urgency 

• Feels that no administrative task is too little or too great 

 
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At BIG, we value and encourage the following qualities: 

• Be proactive – take initiative, do research and don’t be afraid to try new things; prevent issues rather than just fix them 

• Be reliable – be someone leadership can trust to deliver on any task 

• Be accountable – from the big picture to the day to day, from production and team morale to liaising with Ops, own the decisions you make 

• Be consistent – prove you can do it, and then do it again and again 

• Be tenacious – be committed, show up, contribute with passion, do your best, get stuff done and don’t give up 

• Be independent – don’t be afraid to ask questions but be able to take a task or project and run with it 

• Be clever – be smart, know your stuff, think critically, keep the big picture in mind, figure things out and look up new knowledge, stay updated and be curious 

• Be nice – be a team player and a good colleague, be honest, respect your colleagues, don’t take yourself too seriously and have fun! 

• Be generous – share your knowledge and skills with other BIGsters and mentor others when you can 

 
Compensation range for this role is $65,000-75,000 USD, based on relevant skills and professional work experience.

Diversity has been part of our DNA since BIG’s foundation. A multitude of cultures and backgrounds creates a new point of reference which leads to amazing insights. At BIG, we celebrate and support diversity because it makes our team, work and the built environment better. We are proud to be an equal opportunity workplace and take affirmative action to employ equally regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity or Veteran status